Great range and competitive prices
Used Lordgun for few of my purchases. Overall good experience. Product range is huge and prices are competitive too. There's only few internet shops left that offer free shipping, Lordgun is one of...
LordGun ships worldwide. It is possible to select the country of destination by choosing the "Want to change?" option found at the top of the web page, once items are added to your cart the desired products will be automatically calculated (in the shopping cart) with the minimum shipping costs. During confirmation of the order, you will then be able to select the most appropriate courier service for your delivery address by choosing from the main shipping services of any country with relative prices, delivery times and accessory options.
It is necessary to specify an address where there is always someone available (even at work, a neighbour etc ..), a phone number where there is always availability. In case of delivery failure the courier may contact you or leave a delivery note with instructions to follow.
All shipping services have a tracking number which is sent to the customer by email once the order has been shipped so as to keep track on the process. (do note for some services the tracking number will only be available after 24hours).
By placing an order before 2.00 p.m. (GMT +1) during work days, thus from Monday to Friday, we guarantee a same day shipping of the package with the selected courier and Sometimes even with orders received one after another. In case of public holidays or changes made to the order, the delivery is postponed to the next working day.
Upon receiving your parcel, please check that the number of packages delivered by the courier is as shown by the same courier, that the packaging is in good condition with the LordGun tape attached. If you notice any damages to the packaging or with different adhesive tapes from ours, you need to accept the package as a "RESERVE" (signing the package as received damaged) thus making it present to the courier service and to our client service. If the parcel is not signed for with a copy of a receipt clearly stating that the parcel and/items are damaged it will be impossible for us to forward a complaint to the courier service for a possible refund / replacement of damaged or missing goods.
For urgent deliveries, a 1 working day service is offered (from Monday to Friday): From when goods are taken by the courier, Within 24hours you will receive delivery of your order unless the courier service experience problems. The times may vary and the service may not be available in remote areas such as, Sicily, Basilicata, Calabria, Sardinia or any small islands in the case of bulky items.
All bicycles before being shipped have been tried and tested. To optimize transportation costs and to avoid any damages during shipment some parts are disassembled and adequately packed. Once received we advise that someone capable or qualified assembles the bike or that any instructions included are followed, taking care of following the various steps (if you have any doubts please contact us). We recommend you to keep the bike box in case of a return. Delivery times for bicycles may be slightly slower due to time needed to carefully check and test the bike and then to adequately pack it ready for shipping.
The brakes are fitted in accordance with the manufacturer's directions (left-hand side > front, right-hand side > rear), for special preferences please make a note in the order notes.
Some products found on the website have free shipping which may vary from country to country. The system automatically calculates the costs in the cart. By adding extra items, this might alternate the shipping costs, this is due to a change in weight and volume that can influence the shipment.
Free shipping for orders over 99 Euro:
Free shipping for orders over 130 Euro:
For bulky, heavy and large products ( e.g., frames, bicycles, trainer, stands, etc.), free shipping cannot be guaranteed; the shipping cost will be calculated according to the weight and size of the items ordered.
Within the European Union (EU), there are no customs duties to be paid and goods are inclusive of VAT for the EU Members s(except in case of VAT-exempt invoices issued for VAT-registered businesses). For non-EU countries (and other places such as the Canary Islands) goods are exclusive of VAT and may be subject to Customs Duties or Import Taxes of the country of destination. It is not possible to provide a different quote for Custom Duties asked for, these must be entirely covered and paid for by the customer. For more information, please get in touch with the Customs offices of your country. It can happen that customs stops the shipment for a control (for example due to lack of the recipient's requirements) and, in some countries, requires an appointment of intermediaries / brokers, additional costs are charged on behalf of the customer. LordGun provides all the necessary documentation for customs clearance and if they required any additional documents they will be sent from our customer service.
LordGun does not have control over these procedures and can not make an estimated sum for customs / import duties and tax-burden. For no reason would LordGun reimburse these expenses. In the event that customs clearance is not successful, customs will withhold the products or return the shipment with a charge of additional shipping costs for the return plus customs fees, these duties will be deducted from the customer.
Some products may not be transported to certain countries due to commercial or transportation reasons. Certain manufacturers may restricts sales in certain geographical areas or goods with certain features that may not be accepted by the courier service for example products with excessive volume, under pressure items (not transportable by air) and batteries.
Used Lordgun for few of my purchases. Overall good experience. Product range is huge and prices are competitive too. There's only few internet shops left that offer free shipping, Lordgun is one of...
Used Lordgun for few of my purchases. Overall good experience. Product range is huge and prices are competitive too. There's only few internet shops left that offer free shipping, Lordgun is one of...
Can’t recommend this site enough. Fast shipping and quality stuff at a great price!