I bought an item that was "on request" with a week lead-time that ended up being delayed a few more days. I reached out to customer service and they provided an order update within 24 hours. The or...

Ordered on Sunday shipped from Italy On Monday received on Wednesday in Virginia USA what more could you ask for.

Dear CS team, Happy New Year! I have placed the order on 29 Nov 2024 (order no.: 24.542.181.800) and found that the order is still in preparation till today. May I ask when it will be delivere...